EXCLUSIVE MFI 45 DAY RISK FREE TRIAL PERIOD
LIMITED LIFETIME WARRANTY


LIMITED 45 DAY WARRANTY. MFI warrants that any purchase will be free from defects in materials and workmanship under normal use for a period of 45 days from the date of purchase. MFI's entire liability and your exclusive remedy will be replacement of the product, if returned to MFI with in the 45 days and with a copy of the sales receipt.

SPECIAL NOTE: This does not cover DISCONTINUED ITEMS or CLOSEOUT PRODUCT. Click here for information on Discontinued or close out product warranty.

NOTE: This warranty does allow you to:

This warranty does not apply to breakage or malfunction due to accident, abuse or improper use, mishandling, improper or poor maintenance. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

EXCEPT FOR THE LIMITED WARRANTIES SET FORTH ABOVE, MFI EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL MFI BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FORM USE OF ANY ITEM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL MFI'S TOTAL LIABILITY TO YOU OR ANY OTHER PERSON USING ANY ITEM FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, INCLUDING NEGLIGENCE, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

When returning an item: You must contact us first by phone to let us know you are returning the product. 606-787-0022. Full credit (less shipping) will be issued upon receipt of the merchandise and its re-entry into our inventory. To qualify for the full refund less your shipping the product must be in the condition you received it in and returned to us with in the 45-day approval period from date of purchase. Any return arriving after the 45-day grace period is subject to a the following restocking fees.

Also all original documentation and packaging materials must be included. Keep a copy of your invoice for your records and write on the original the reason for the return. If you used a credit card for payment please include the account number to which we credit the return.

SPECIAL NOTE: If you are paying via credit card please be aware that if you place and order with MFI and we process your credit card (run approval and complete the transaction) and you then choose to cancel the order (before the product is shipped or if you refuses the package when delivered or if you are making a return for no apparent reason i.e. you ordered the wrong thing or you over extended yourself financially); you will be charged 10% of the total amount, even though the order has not been filled. This due to the fact that MFI normally absorbs the standard 5% fee charged by Visa / MC and other card companies per transaction. In short we are charged 5% for the transaction of taking your money and another 5% to credit it back to you. Thus this 10% cancellation fee covers these lost percentages and any lobar for paper work encored in the process. If we have not charged your card then there is no fee. Normally credit card transactions are completed with in 15 minutes of your order being placed. Be sure you really wish to order what you ask for as a cancellation will cost you money. This obviously does NOT apply to additions or subtractions to your order... (ONLY CANCELATIONS). This statement is to ensure fairness to the merchant as it is not our fault if you change your mind at the last minute. This is also true for any special order / special offers such as pre-pay and wait circumstances before the ETA of the product (see below).

Additionally any order (regardless of payment method) over $1000.00 that is returned due to fraudulent circumstances ( usually in regards to minors placing orders ) is subject to a 20% restocking fee. In short it is not the fault of MFI that an order was placed under mis-leading circumstances. In the above $1000.00 category MFI in good faith took at least 2 hours to process this fraudulent order and most take an additional 2 hours to re-stock and inspect the items once they are returned. No company should be penalized for providing exceptional service. Those committing the fraud or who have acted inappropriately are the ones who should face this financial burden. It is for this reason that we levy this re-stocking fee.



PRE-PAY & WAIT PROVISIONS FOR SPECIAL ORDERS OR OUT OF STOCK ITEMS:

To avoid any possible misunderstanding or confusion of your legal rights to a refund MFI has a standard policy on any prepay and wait. Per-pay and wait means that you are given a discount on an item that is new or out of stock. MFI will not take your money if we do not have a notice from the manufacture that the item is on their production schedule in the near future. Near future is defined as no more than 4 months.

PRE-PAY & WAIT:

You pay the full amount of the product only. Shipping is paid after product arrives as most customers change their minds in this matter.

We give you an estimated date when we expect the product arrive in our warehouse.

What if you need your money back?

Because this is a special discounted price and you have a guaranteed spot for product we attach the following conditions for refunds.

  1. If you wish to withdraw from the agreement for any reason before the estimated arrival date. You may get a refund less 10% of the total to cover transaction fees and paperwork. In doing so you lose your position in line for product and will not be allowed back onto this particular list.

  2. If product does not arrive when we say it will you can get a full refund. We normally meet our ETA's but, from time to time due to circumstances beyond our control product arrives later than expected. We do our best to up date the customer as to any change in the production schedule. Regardless our original ETA stands and if this date arrives and product is not in our warehouse you have the following options:

    1. Depending on the circumstance you have the option to keep you place on the list. In short if the new delivery date is just another week or two; you may choose to remain.

    2. You may also receive a full refund. (No transaction fee deduction applies as this delay / change in contract is not the customer's fault.) If you get a refund you lose your place in line and any discounted price.

All pre-pay and wait items (once delivered) are fully covered by MFI's standard return policy and limited lifetime warranty.

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